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FAQS

How to use Blip Pro™️-The Smart Neck and 

1. When you receive the product, it needs to charge it for a period of time (10-20 minutes), and then turn it on for use ( there are two switches in total, one is on the product and the other is the remote control. )
2. The product has a total of 8 grades. From the first gear to the 8th gear, the degree of physical massage felt will gradually increase, and it can be adjusted according to its own endurance during use.

 

(3 4 5 6)

The four modes are single-selection options and cannot be used at the same time, but they can be selected and used like:
2+3, 2+4, 2+5, and 2+6.

If you want to use acupuncture, massage, and tapping functions at the same time, you can choose 1 AUTO. All modes 3, 4, 5 and 6 will be experienced in turn.

The automatic program lasts about ten minutes and will stop automatically after ten minutes.

In addition, in the 3 mode, when you press + to increase the force, you will feel a small electric stimulation buzz, Don't worry!  This is the program setting

Recommendations: 


1 Put it on the neck first, so that the patch is close to the skin
(Depending on personal preference, you can rub some massage oil on the skin where the patch touches)

2 Select the mode, and then press the + button to select the velocity that suits you.

 

1. HOW DO I PLACE MY ORDER?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

2. HOW LONG WILL IT TAKE TO SHIP MY ORDER?

Orders typically ship within 1-3 business days. For international orders, transit will take an additional 1-2 days

3. MY TRACKING NUMBER ISN’T WORKING

Tracking numbers can take up to 72 hours to appear in the shipping carrier's system. If the tracking number is still not working within a few days, please contact our team.

4. I NEED HELP WITH A LATE ORDER

If you do not receive the product within the guaranteed time (30 days not including 1-3 day processing) you can request a refund or a reshipment. If you receive the wrong item, you can request a refund or a reshipment.

5. WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

We accept Visa, AMEX Mastercard as well as PayPal.

6. WHEN WILL MY CARD BE CHARGED?

Just after your order has been successfully placed.

7. HOW SECURE IS MY PERSONAL INFORMATION?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

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